New Life Gloves

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 Q: How long does it take to fix my glove and get it back to me?

A: I ask for a week once your glove arrives.  I do my best to get it done in less time than that.  I then send your glove back to you via the USPS Priority Mail, which takes 1 - 3 days, depending on where you live.

Q:  How do I know how much it will cost to fix my glove?

A:  The best way is for you to contact me for a price quote.  If you tell me what your glove needs, I can tell you how much it will cost to fix it.

Q:  How do I pay for my glove repair?

A:   All I need is your email address to invoice you for the cost of repair.  
 You can pay with a credit card, use Paypal if you have an account with them, or you can send a money order with your glove when you send it to me. 

Q:  How do I get my glove to you?

A:  You are free to send it any way you choose...  USPS, Fedex, UPS, pony express, etc.

Q:  How much do you charge to ship my glove back to me?

A:  I charge a flat rate of $8.50 to send your glove back via USPS Priority Mail to U.S. zip codes.

Q:  How do I know I can trust you to send my glove back?

A:  That's a great question.  When I started my repair business, and before I had this web site, I used a classified ad on ebay, where I'm known as deland76, to offer my services.  I also began selling items there.  Now I've had several hundred sales on ebay.   I ask  you to read my feedback from my customers.  You can see what customers who have done business with me have to say.   Please click on this ebay link to view my feedback.   http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=deland76&ftab=AllFeedback

Q:  What if I need special work done on my glove?

A:  If you have special needs for your glove, please contact me and tell me what those needs are.  Some I can help with, some I can't.  It helps if you can email photos of the problem area.

Q:  My lacing is ok, but I'd like to have it all changed to a different color.  Can you do that?

A:  Sure can.  Lots of people change the color of the lace to their school color or their team color.  I have several colors to choose from.  Ask me about yours.

 

Q:  Are there any repairs you can't do?

A:  Yes, there sure are.  I have a glove that I used in high school that my bulldog, Munson, chewed the pinky finger off of.  An A2000 at that.  Had to get rid of it (the glove, not the dog).  I couldn't put a new pinky finger on it.  Some things I can fix, some I can't.  Just ask.  I'll give you an honest reply.     

Q:  Why can't I just relace my own glove?  I can buy one of those repair kits a lot cheaper than you charge.

A:  You can do it yourself.  That's how I got started.  But those kits only have 1 piece of lacing, and it's not nearly of the quality that I use.  I know.  And the tools are hard to use.  I don't use them.  I've found better tools.  So you buy the kit, try to use the tool and get frustrated, your lace isn't long enough, and you have to go buy another kit just for another piece of lace.  Or you find a lace supplier and order some.  But you find out how expensive good lacing is.  And you have to pay more in shipping than you ever expected.  Then you have your lace, but you can't exactly figure out the pattern the lace should follow.  It can get pretty confusing.  But you finally finish.  And your glove looks ok, sort of, it even works, for a while, until the weak lacing breaks again. 

Then it's time to send your glove to me.  Look, I'm no rocket scientist.  This isn't that hard to do.  But it does help to have experience.  And it does help to know the best suppliers of the best materials to use.  And it is good to know that I guarantee my work.  So go ahead.  Take the big step and send your glove to me so I can fix it right.  You'll be glad you did.

New Life Gloves 109 Lancaster Way Newnan, GA 30263

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